Delivery Policy

1. Scope

This policy covers delivery availability, timeframe, costs, procedure, and related customer obligations.

– Standard delivery applies; typical dispatch within 2–5 business days (confirm per-product basis).

– No cancellations accepted once delivery process has commenced.

– Shipping fees displayed at checkout.

– Free shipping promotions may apply per site offer.

– Ensure correct and complete delivery address at purchase.

– Company not responsible for failed delivery due to incorrect address.

– Cancellations accepted only within 48 hours of payment confirmation via contact form or info@express-store.tech.

– After 48 hours or shipment, no cancellation permitted.

– Report damaged/missing items within 3 working days of receipt.

– Full refund or replacement if product differs from website display or arrives damaged.

– Refer Refund Policy document for details.