FAQ

General

Q: How long does delivery take?

A: Typically 2–5 business days depending on product and location.

Q: Can I cancel my order?

A: Yes, within 48 hours of purchase—contact us right away.

Q: Which payment methods are accepted?

A: Credit/debit cards, payment gateway services (e.g., digital wallets).

Q: What if my product is damaged or incorrect?

A: Report within 3 working days. A full refund or replacement will be issued.

Q: What should I do if I encounter a technical error on the website?

A: Contact customer support immediately with a screenshot or error details.

Q: What if my delivery is delayed or missing?

A: Contact us via email or contact form; we will investigate and provide updates or arrange redelivery/refund.