Refund Policy
1. Cancellation Requests
– Accepted within 48 hours post-order.
– Submit via contact form or info@express-store.tech.
– Refund processed within 5 business days to the original payment method.
2. Return & Refund Eligibility
– For incorrect or damaged product: request return within 3 working days.
– Full refund issued if product does not match website description or arrives damaged.
– Warranty-covered items: service provided by manufacturer directly.
3. Refund Method
– Credit card refunds credited to original card.
– Payment gateway refunds returned to bank account used.
– Refunds processed within 5 business days.